Training and Certification
Standardised Training
One of the strengths of One Care Services is the ability to source, select and match the right staff to the people we support. We accomplish this through our comprehensive recruitment process, initial induction, and ongoing employee development. A focus in our recruitment program is to ensure we hire only people who will be the ‘right fit’. We want them to become part of a happy and harmonious staff.
Training
All our carers develop their skills through the same program of accredited learning, so you will always receive the same high level of care from us regardless of your location. Our team is diverse and multi-skilled. Each staff member has a minimum Certificate III qualification and above. They also have many years’ experience working in the field of disability.
We train them well to meet our high standards. We provide intensive staff training and a mentoring program such that our employees often go above and beyond what is expected. It has been known for a staff member to visit one of our residents in hospital on a weekend, outside working hours. This is not an isolated example of the deep care our team members have for our residents. We are keen to employ the next generation of carers too. We have created a student experience program for those interested in pursuing this as a career option. We have purposely established a working relationship with one school only and we limit our intake of students to two per year.
Certification
Our highly skilled team is experienced in caring at a professional and personal level. We retain highly competent employees who have held various positions working in nursing and other professional care roles. Our disability care staff are professionally certified, trained and experienced in all aspects of disability care.